EmblaAgent – the leading mobile PBX

With EmblaAgent, your business subscribers get an automated mobile PBX solution to handle all their incoming calls.Boost your market share with mobile PBX

EmblaAgent is an automated mobile PBX solution that offers your business customers a reliable outsourced service to handle all their incoming calls. It’s a simple but powerful addition to any operator’s portfolio that will attract new business customers and deepen partnerships with existing ones – especially SMEs. By offering EmblaAgent as a service, you can gain greater uptake and capture more subscriptions. This means you can significantly strengthen your ARPU, ensuring robust growth in your revenue streams with no additional spend.

Easy, professional call handling

With EmblaAgent, multiple telephone numbers – mobile phones, landlines, and VoIP terminals – are combined under one manageable number, presenting a unified company image. It reduces the number of lines needed, as EmblaAgent uses virtual numbering to distribute calls from the main business number. It also ensures calls are answered in a professional manner. Companies can set up their own voice menus, call queues, call distribution methods, and voice announcements. Calls are then forwarded directly to the person that can best serve the customer – wherever they are. If a person is busy, the next one in line can pick up the call. No lost calls, no lost business.

Discover more about the modules EMS has to offer

EmblaAgent

EmblaAgent is an automated mobile PBX solution to handle incoming company calls that can increase ARPU and grow revenue streams with no extra spend.

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EmblaReach

With your own branded EmblaReach service, your subscribers get anytime availability on one number.

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EmblaGroup

EmblaGroup groups all company numbers together under one subscription and allows operators to offer special voice rates for subscribers.

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EmblaConference

EmblaConference enables easy instant conferencing for your business subscribers, and can increase SMS traffic and minutes of use.

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EmblaCentral

EmblaCentral is a comprehensive web tool for company switchboard attendants that makes call transferring easier and more efficient.

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Find out more about what EmblaAgent can do for you

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Main features

  • Customized voice announcements
  • Simultaneous or prioritized call distribution
  • Unlimited virtual numbers
  • Distribution to mobiles, fixed lines, and SIP-clients
  • Easy self-administration

Key benefits for operators

  • Grow your revenue streams
  • Increase customer satisfaction
  • Reduce churn
  • Capture more service revenue
  • Expand your ARPU with no extra spend
  • Turnkey or cloud-hosted solution

For your business customers

  • Efficient customer service
  • A professional company image
  • No CAPEX or maintenance costs
  • Easily scalable
  • Reduces the need for obsolete fixed lines
  • Accessible online or with a smartphone app