EmblaAgent – the leading mobile PBX
Boost your market share with mobile PBX
EmblaAgent is an automated mobile PBX solution that offers your business customers a reliable outsourced service to handle all their incoming calls. It’s a simple but powerful addition to any operator’s portfolio that will attract new business customers and deepen partnerships with existing ones – especially SMEs. By offering EmblaAgent as a service, you can gain greater uptake and capture more subscriptions. This means you can significantly strengthen your ARPU, ensuring robust growth in your revenue streams with no additional spend.
Easy, professional call handling
With EmblaAgent, multiple telephone numbers – mobile phones, landlines, and VoIP terminals – are combined under one manageable number, presenting a unified company image. It reduces the number of lines needed, as EmblaAgent uses virtual numbering to distribute calls from the main business number. It also ensures calls are answered in a professional manner. Companies can set up their own voice menus, call queues, call distribution methods, and voice announcements. Calls are then forwarded directly to the person that can best serve the customer – wherever they are. If a person is busy, the next one in line can pick up the call. No lost calls, no lost business.
Main features
- Customized voice announcements
- Simultaneous or prioritized call distribution
- Unlimited virtual numbers
- Distribution to mobiles, fixed lines, and SIP-clients
- Easy self-administration
Key benefits for operators
- Grow your revenue streams
- Increase customer satisfaction
- Reduce churn
- Capture more service revenue
- Expand your ARPU with no extra spend
- Turnkey or cloud-hosted solution
For your business customers
- Efficient customer service
- A professional company image
- No CAPEX or maintenance costs
- Easily scalable
- Reduces the need for obsolete fixed lines
- Accessible online or with a smartphone app