EmblaCentral – an all-in-one web switchboard

With EmblaCentral, call transferring is handled through the web or a mobile phone app, making call handling easier and more efficient for your receptionist.Help businesses go mobile

EmblaCentral is a comprehensive modern web tool for company switchboard attendants. It’s an excellent addition to any operator’s service offering, which will attract new business subscribers and earn the loyalty of existing ones. With EmblaCentral as a hosted service, operators can cater to the needs of companies upgrading from fixed telephony systems to mobile services. And like other modules of EmblaCom Mobility Suite, EmblaCentral is quick to get to market and easy to integrate into your network.

Efficient, professional call handling

Despite the prevalence of automated call handling, many businesses place great value on the added professional touch that comes with employing a telephone receptionist. EmblaCentral simply makes call transferring easier and more efficient for the receptionist. Attendants receive and transfer incoming calls using EmblaCentral’s intuitive web interface or directly from their mobile with an app. All the features a receptionist needs are easy to use and available at a glance, including advanced call handling options, calendar integration, messaging, media handling, and presence information.

Discover more about the modules EMS has to offer

EmblaAgent

EmblaAgent is an automated mobile PBX solution to handle incoming company calls that can increase ARPU and grow revenue streams with no extra spend.

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EmblaReach

With your own branded EmblaReach service, your subscribers get anytime availability on one number.

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EmblaGroup

EmblaGroup groups all company numbers together under one subscription and allows operators to offer special voice rates for subscribers.

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EmblaConference

EmblaConference enables easy instant conferencing for your business subscribers, and can increase SMS traffic and minutes of use.

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EmblaCentral

EmblaCentral is a comprehensive web tool for company switchboard attendants that makes call transferring easier and more efficient.

Find out more

Find out more about what EmblaCentral can do for you

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Main features

  • Advanced call handling options
  • Integration into company information systems
  • Messaging to call recipients
  • Rich call experience
  • Customizable on-hold voice clips and announcements
  • User presence/status information

Key benefits for operators

  • Attracts new business subscribers
  • Increase customer satisfaction
  • Reduce churn
  • Capture more service revenue
  • Uses open interfaces for PBX integration
  • Turnkey or cloud-hosted solution

For your business customers

  • Efficient customer service
  • A professional company image
  • No CAPEX or maintenance costs
  • Easy to use online or with a smartphone app
  • Allows your telephone receptionist to be mobile