EmblaReach – one number reachability
An intelligent reachability solution
With EmblaReach in your service portfolio, your subscribers get an intelligent call routing solution to help manage the boundaries between work and personal life. This is a big win in your cost-conscious customer segment, because the user only needs one subscription to handle all their calls. The uptake potential is high – although it’s geared towards business customers, any subscriber can become an EmblaReach user. And like other modules of EmblaCom Mobility Suite, EmblaReach is quick and easy to get to market.
Anytime availability, on one number
With EmblaReach, users can control their incoming calls, making it easier to separate their work and personal life. Simply set your status and incoming calls will be routed accordingly. For example, if your status is set to “Meeting,” an announcement can notify your callers when you’ll next be available before the call is directed to your voicemail. EmblaReach also makes it effortless to delegate calls between your company switchboard, other employees, and secretaries. Plus EmblaReach is incredibly easy to use – you can change your settings right from your smartphone using a dedicated app.
Main features
- Call routing based on status
- Status-based voice announcements
- White and black lists
- Voice messages by email
- Call history and statistics
- Easy customization
Key benefits for operators
- Adds status-based call routing to your network
- Quick uptake potential thanks to ease of use
- Increase minutes of use through user-defined call routing rules
- Attract new business subscribers
- Increase customer satisfaction
- Reduce churn
- Turnkey or cloud-hosted solution
For your business customers
- Efficient customer service
- A professional company image
- No CAPEX or maintenance costs
- Easily scalable
- Reduces the need for obsolete fixed lines
- Accessible online or with a smartphone app